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Privacy Policy

Privacy Policy

Last updated: June 28, 2026

At SUN SERVICES GROUP FACILITY, we place great importance on protecting your personal data and are committed to processing it in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

1. Data Controller

The data controller is:

SUN SERVICES GROUP FACILITY

2. Data Collected

When you use our contact form, we may collect the following information:

  • First and last name or company name
  • Email address
  • Phone number
  • Service requested
  • Content of your message

We may also record certain technical information, such as your IP address, solely for security purposes and to prevent abuse.

3. Purposes of Processing

Your personal data is used solely to:

  • Respond to your contact request;
  • Prepare a free quote;
  • Provide you with the requested information;
  • Follow up on our exchanges.

We do not use your data for marketing purposes without your prior consent.

4. Legal Basis for Processing

The processing of your data is based on:

  • Your consent when you fill out our contact form;
  • The performance of pre-contractual measures when you request a quote.

5. Data Retention Period

Your data is kept only for as long as necessary to process your request, and for a maximum period of 3 years after our last exchange, unless otherwise required by law.

6. Data Recipients

Your data is exclusively intended for SUN SERVICES GROUP FACILITY.

It is neither sold, rented, nor transferred to third parties.

It may be hosted by our technical service providers (hosting provider, email service, website maintenance) solely for the normal operation of the website.

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data;
  • Right to rectification;
  • Right to erasure;
  • Right to restriction of processing;
  • Right to object;
  • Right to data portability.

You may exercise these rights at any time by contacting us at the following address:

info@sunservicesgroup.be

If you believe your rights are not being respected, you may file a complaint with the competent data protection authority:

Data Protection Authority (DPA)
Rue de la Presse 35, 1000 Brussels
Website: www.autoriteprotectiondonnees.be

8. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to prevent any unauthorized access, loss, alteration, or disclosure.

9. Cookies

Our website uses technical cookies that are essential for its proper functioning.

We also use Google Analytics, a website analytics service provided by Google LLC, which sets cookies to measure visitor numbers, traffic sources, and browsing behavior on our site. This data is anonymized where possible and used solely for statistical purposes.

On your first visit, a cookie consent banner allows you to accept or decline these non-essential cookies, in accordance with applicable regulations. You can change your choice at any time via your browser settings or our cookie management banner.

For more information about Google’s privacy policy: policies.google.com/privacy

10. Contact Us

For any questions regarding this privacy policy or the processing of your personal data, you may contact us:

SUN SERVICES GROUP FACILITY

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